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Sword Saga - Issue of Russian Accounts
[2016-05-19] | | view(3)

Dear Players,



We have received some feekback that several players from Russia can not recharge Balens in game. We have checked this issue and found out a solution.


Cause: The Russian characters can not be recognized by our payment system. When you open the payment page, the Payment system call your accout. It means if your accout includes Russian characters you may can not recharge Balens in game.


Solution: You can contact our customer support(In-game GM button) and then we help you modify your account to all in English characters. 

 

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